At The Arc, we believe transportation is more than just a service—it’s a gateway to independence and inclusion. And no one embodies that belief more than Doreen Brown.
As Director of Transportation, Doreen has been a driving force (literally and figuratively) behind our mission to ensure that individuals with intellectual and developmental disabilities can access work, healthcare, education, and community life with dignity.
“Every ride we provide isn’t just a trip—it’s a step toward empowerment,” Doreen shares. “I love working for The Arc because I get to make that impact every single day.”
Her leadership has helped expand our fleet and reach, increase safety, and build deeper trust with those we serve. But what really sets Doreen apart is her unwavering belief that every person deserves mobility—and the opportunity it brings.
But for Doreen, the real progress is personal.
“This isn’t just a job. It’s a mission. I love working for The Arc because we see each person’s potential and we help them live it—starting with something as fundamental as a ride.”
Doreen’s story is a powerful reminder that behind every program at The Arc is a passionate team member driven by love, purpose, and the belief that everyone deserves access to opportunity. She has quietly become one of the most indispensable figures in the organization—though she would never say so herself. Her colleagues describe her as steady, solutions-oriented, and deeply principled. She rarely speaks about herself, but if you watch closely, her values speak volumes.
In an industry where efficiency often overshadows empathy, Doreen has made compassion a cornerstone of logistics. Whether coordinating daily pickups, responding to last-minute changes in a client’s routine, or personally following up on a family concern, she treats each interaction with patience and care.
Doreen doesn’t seek recognition. But at The Arc, she is deeply respected as someone who has chosen purpose over ego, mission over metrics. And in a world that often rewards noise, Doreen reminds us all of the power of quiet leadership rooted in consistency, care, and commitment.
