Staff Leadership

Robert Malone

Chief Executive Officer

Rob joined The Arc as its new Executive Director in June, 2015. He brings to The Arc a diverse background in insurance, banking, and nonprofit management. Most recently, he served as Chief Business Development Officer for Volunteers of America Chesapeake (VOA). In this role, he developed strategic efforts to provide resources for VOA programs focusing on the homeless, veterans in need, individuals with intellectual disabilities, and people with mental illness. He is also the founder of Mentoring to Manhood, a mentoring program for male students in Prince George’s County. The program has been recognized as one of the best small charities in the Greater Washington Area by the Catalogue for Philanthropy. Rob earned his Bachelors Degree in Business Administration from Howard University and his Masters Degree in Business Administration from the University of Maryland’s R.H. Smith School of Business. He and his wife, Jualecia, are proud parents of four children and reside in Upper Marlboro.

Thalia Simpson-Clement

Chief Program Officer

Thalia Simpson-Clement joined The Arc Prince George’s County as its new Chief Program Officer in June 2022 and oversees all Developmental Disability Administration (DDA) programs. She has many years of valuable leadership experience in the developmental disability provider space.

Thalia has an extensive background in positive systems change and program development. As an early implementer of community-based services, she opened and operated the first 100% community-based program in the state of Virginia in 1991. It has been a highlight in her life to initiate and collaborate with systems, families and individuals in moving people from institutional living and working to living their best lives in the community. Thalia has served as an advocate and administrator in her previous role as Chief Operations Officer for St. John’s Community Services serving several states including: DC, DE, PA, TN and VA. She continues seeking to open doors and opportunities for people living in the community. She wholly supports “Employment First” initiatives and eagerly anticipates new opportunities and creative service options being launched by the ARC of Prince George’s County.In addition to her work with people and families in the intellectual and developmental disability community, Thalia also has experience working in mental health and correctional systems. She received a Bachelor of Science in Administration of Justice, with a minor in Rehabilitative Services, from the Virginia Commonwealth University, and also holds a Master of Arts in Nonprofit Management from Notre Dame of Maryland University.

Thalia spends her leisure time with her husband and 2 adult children appreciating long walks, martial arts and her work with the Boy Scouts of America as a Merit Badge Counselor.

Sheldon Kronzek

Chief Finance Officer

Sheldon Kronzek, CPA, joined The Arc Prince George’s County in the summer of 2022. Sheldon is a very thoughtful leader who understands how to work through consensus. He has experience with Medicaid funded services and experience with writing and managing internal controls. Sheldon is new to the DDA field, but he has demonstrated skill and added value in previous roles through analysis of rate structures and mastery of service payment systems.

A. Henley

Chief of Staff

Ms. Henley is a seasoned human resources professional, with over 25 years of experience in the field. Ms. Henley leads The Arc’s Human Resources office where she is responsible for employee relations, recruitment, organizational development, and benefits administration to name a few. She also oversees the Business Operations and Quality Assurance departments. She is a dedicated resource to our nearly 700 employees working throughout Prince George’s County. Ms. Henley holds a bachelor’s degree in Business Administration and a master’s degree in Organizational Development and Strategic Human Resources. She is also a certified human resources professional and is active in the human resources community. In her free time, she enjoys spending time with her family, reading and traveling.

Lorraine C. Holmes Settles, CFRE, SFX

Chief Development Officer

Lorraine’s expertise is in establishing development operations, annual funds, foundation relations and corporate partnerships. She also has extensive experience in proposal writing, training nonprofit boards, and creating diversified fundraising platforms. Lorraine is a Certified Fund Raising Executive who enjoys music, traveling, nurturing young people, cooking and training those in whatever she knows so they do it better. Lorraine earned her Bachelors Degree in Liberal Studies at the University of Delaware and completed her Masters Degree and doctoral coursework in Organizational Communication at Howard University.

Kwaku Agyeman

Division Director of Community Living

Kwaku comes to us with a wealth of experience both with residential and employment & day services. He has extensive experience in organizational leadership, program management, systemschange, advocacy, budgeting, data analysis, and working with stakeholders on various levels.

Kwaku has served as the State Director/Director of Operations for St. John’s Community Services-Virginia. He was previously the Division Director of Day, Education, and Employment Services for St. John’s Community Services. As the State Director/Director of Operations he used his expertise to develop programs and improve service delivery on an organizational and state level.

With his sense of humor and his unrelenting passion for the work, Kwaku will be an asset to our Arc Family.

Becky Carter

Division Director of Family and Community Services

Becky joined The Arc in 2001 after a 20-year career at The National Children’s Center in Washington, D.C. Becky provides leadership for a number of Arc programs including individual and family supports, community supported living, recreation services, inclusive childcare, and casemanagement for the County’s infants and toddlers and autism waiver programs. While the scope of her work is wide, Becky uniquely maintains a personal touch with the folks she serves, their families, and her dedicated staff. She holds a bachelor’s degree in music therapy from Florida State University. When she’s not a work, you will find her either in her garden, riding her horse, or playing the fiddle in her Irish folk band.

Miyan Thomas

Division Director of Day and Employment

Serving The Intellectual and Developmental population since 1999 (over 21 years), Miyan joined The Arc Prince George’s in 2018. She has been the Director of the Southern Region’s program (Martin Luther King Day Program) since then.   She has a wealth of experience working in nonprofits and government overseeing various Community living and Day programs. Her knowledge and abilities include: program development and implementation, overseeing budgets, DDA compliance oversight, organizing special events, residential and day scheduling, recruitment, community outreach just to name a few.  Before joining the agency, she held leadership positions at The Arc Montgomery county, as well as other Director level positions in both Maryland and Virginia.  Ms. Thomas has been extremely resourceful in supporting Day program projects and operations while continuing to operate the MLK program.

This Interim appointment is in place until further notice, and is an important adjustment, allowing the CPO with more capacity to continue implementing our new structure in Community Living, and working towards the success of that Division.  We want to keep building upon our improvement opportunities and working through our challenges. Also, please note that Transportation will continue to report to the CPO role.

Natosha Simpson

Director of Quality Advancement

Natosha Simpson joined The Arc in 2016. She serves as the Director of Quality Advancement and is responsible for safety, regulatory compliance, and licensing. She has 20+ years of experience working and advocating for people with disabilities. For eight years, prior to coming to The Arc, Natosha was the Senior Quality Assurance Manager at the Kennedy Institute of Catholic Charities in Washington, DC. She studied business law at the Sawyer School of Business in Pennsylvania, has OSHA certification and a Level I Investigator Certificate. She also is a certified CPR and First Aid instructor. You can frequently find Natosha writing poetry, spending time with her family and preparing delicious meals for friends and loved ones.